Easy Parking Service has built its business on customer trust and places a high importance on information security within our company.
The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a privacy and data protection regulation in the European Union (EU) that became enforceable from May 25th 2018. It requires no enabling legislation so automatically became binding and applicable on that date.
Easy Parking Service will comply with the GDPR as a processor and controller of data. We are working with our suppliers and partner organisations to ensure they can also meet these obligations. Our efforts are concentrated in these key areas:
Website Data Collection & Consent, Privacy Policy: We will only collect and use customer data in accordance with our GDPR obligations.
Training & Awareness: We will undertake training across the company on the GDPR and its impact on the new policies, procedures, and responsibilities of staff and stakeholders.
Supplier & Partner Relationships: Where relevant and related, we will use all reasonable endeavours to ensure that our third parties and suppliers are complying with the GDPR.
Technology: We will be reviewing our technology platforms to analyse their operation, security, and compliance in order to ensure that they meet the standards we have laid down and to identify any gaps and risks.
During the booking or enquiry process we may ask for your name, postal address, e-mail address, vehicle registration number and a contact telephone number. We will also ask for your credit/debit card details (including card number, cardholder name and expiry date) in order to take payment and confirm your booking.
We need your name so we can confirm to the car park operator or service provider who the booking is for.
We need your credit/debit card details so that we can collect payment for your booking.
We need your name and address to confirm that the credit card belongs to you.
We might use your telephone number or e-mail address in the unlikely event that we need to contact you urgently about your booking.
If you have subscribed to receive direct marketing from us, we may also use this information to let you know about any special offers or promotions we think would be of interest to you.
We may also use your IP address to diagnose problems with our server and administer the site, monitoring visitor traffic patterns and site usage to help us develop and improve the website.
All the information you give us is protected by a secure server. The secure server software SSL (Secure Socket Layers) encrypts all information you enter before it is sent to us. We also have a Firewall (security software) in place to protect our internal information from the Internet.
Easy Parking Service will only disclose your details to our suppliers for the fulfilment of your booked services. We will only pass the information required to fulfil that service by the supplier.
We will never pass on your details to other companies for marketing purposes. We will never disclose credit/debit card information unless the law requires us to do so. If we are required to disclose any personal information by any applicable law, regulation or legal process, we will only disclose the minimum information required.
Easy Parking Service will only use your information for direct marketing activities, such as offers and service updates, if you have given us your permission to do so. If you do not want any contact with us, apart from that which is necessary for us to provide you with our normal level of service, then you can unsubscribe at any time.
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are subject to the terms and conditions as well as the privacy policies held with each social media platform respectively.
This website and its owners will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised that they do so at their own discretion and note that the social media platform may track and save their request.